Delivery & Refund Policy


We utilise the services of Royal Mail and aim to dispatch your order the same day, if placed before 15h00 (Mon - Fri).  Guaranteed Next Day delivery orders must be placed by 15h00.



If after 30 days of usage you are not totally satisfied with the results of Equaide, please return the pot for a full refund. Postage costs are non-refundable. If you receive a refund, the cost of postage will be deducted from your refund.